
Version 1.0 · Effective November 8, 2026
This notice explains how AccuMix Pharmacy, LLC, an Illinois limited liability company doing business as AccuRx Allergy Services ("AccuRx", "we", "us") protects individually identifiable health information ("protected health information" or "PHI") that is created, received, stored or transmitted through the AccuRx Allergy Services portal and related services, and how we meet our obligations under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Health Information Technology for Economic and Clinical Health Act (HITECH), and their implementing regulations at 45 CFR Parts 160 and 164. It supplements, and does not replace, the Business Associate Agreement (BAA) between AccuRx and each practice (new.accu-rx.us/legal/baa/) and the practice's own Notice of Privacy Practices given to patients.
We use and disclose PHI only:
We do not sell PHI, use it for marketing, or disclose it for any purpose not permitted by the practice's BAA.
Access inside the portal is limited by role. Practice users see only patients of their own practice. Billers have read-only access. Pharmacy users see what is needed to compound and dispense. Purchasing details such as supplier item numbers are visible only to pharmacy and administrative roles. Every user has a unique login; shared logins are prohibited. When a practice is deactivated, every one of its logins is terminated and any open sessions are ended immediately.
We use a small number of service providers to operate the portal, each under a Business Associate Agreement or equivalent confidentiality terms: cloud hosting and storage (Amazon Web Services), card payment processing (Stripe, Inc., which receives payment details but not clinical records), and transactional email delivery. We do not permit subcontractors to use PHI for their own purposes.
Patient consents signed in the portal capture the signer's typed name, hand-drawn signature, each acknowledgement checked, the date and time, the device type (patient's own phone or the clinic device) and network address, and are sealed into a PDF with a document fingerprint. Prescriber attestations on orders are recorded with the signer's name, the user who submitted the order, the time, and the version of these terms accepted. These records are retained with the patient's chart and are made available to the practice on request.
If we discover a breach of unsecured PHI, or a security incident that we reasonably believe has compromised PHI, we will:
Notification responsibilities to individuals rest with the covered entity unless the BAA assigns them to AccuRx.
Patients have rights under HIPAA to access and receive a copy of their PHI, request amendment, receive an accounting of certain disclosures, request restrictions and confidential communications, and receive a copy of the practice's Notice of Privacy Practices. Patients exercise these rights through the practice that treated them. On the practice's instruction, AccuRx will make PHI available in electronic form within 15 business days, incorporate amendments, and provide the information needed for an accounting of disclosures, as required by 45 CFR 164.524, 164.526 and 164.528.
We retain PHI for as long as needed to provide the services and as required by law. Prescription, compounding, dispensing and consent records are kept for the period required by Illinois pharmacy law and federal law. When a practice relationship ends, we return or securely destroy PHI as the BAA provides, except for records we are legally required to keep, which remain protected by this notice for as long as we hold them.
Questions about this notice or a privacy concern may be directed to: Privacy & Compliance Officer, AccuRx Allergy Services, 655 W. Grand Ave, Suite 240, Elmhurst, IL 60126 · phone 630-749-2771 · or the Help Desk inside the portal. Practices and patients may also file a complaint with the Secretary of HHS, Office for Civil Rights. We will not retaliate against anyone for raising a concern or filing a complaint.
We may revise this notice as our practices or the law change. The current version is always available at new.accu-rx.us/legal/hipaa/ and shows its version number and effective date.
AccuMix Pharmacy, LLC d/b/a AccuRx Allergy Services · 655 W. Grand Ave, Suite 240, Elmhurst, IL 60126 · Print